Effective Date: April 2025

About Space Pty Ltd ("About Space", "we", "our", or "us") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, disclose and store your personal information when you visit or interact with our website www.aboutspace.net.au, our Shopify-powered online store, or our related services.

By using our website or services, you consent to the collection and use of your information in accordance with this Privacy Policy.

What Personal Information We Collect

We may collect personal information that identifies you or could reasonably identify you, including:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely via third-party payment providers)

• Purchase history

• Account login details

• IP address and device information

• Website browsing behaviour

• Marketing preferences

• Demographic information such as postcode or interests

We may also collect additional information when you:

• Create an account

• Place an order

• Subscribe to our marketing communications

• Submit an enquiry

• Participate in promotions, competitions, surveys or events

• Contact our customer service team

How We Collect Your Information

We collect personal information in several ways, including:

• When you provide information directly through our website

• When you create an account or make a purchase

• When you subscribe to emails or marketing communications

• When you communicate with us via email, phone, or social media

• Through automated technologies such as cookies, analytics tools and tracking pixels

How We Use Your Information

We collect and use your personal information to:

• Process and fulfil orders

• Provide customer service and respond to enquiries

• Manage your account

• Improve our products, services and website functionality

• Personalise your website experience

• Conduct market research and analytics

• Send marketing communications, offers and updates (where you have consented)

• Prevent fraud and maintain website security

• Comply with legal obligations

You may opt out of receiving marketing communications at any time by clicking unsubscribe in our emails or contacting us.

Disclosure of Personal Information

We may disclose your personal information to trusted third parties who assist us in operating our business and website, including:

• Shopify (our ecommerce platform)

• Payment processors

• Shipping and logistics providers

• Marketing and advertising platforms

• Website analytics providers (such as Google Analytics)

• IT and technology service providers

• Professional advisers such as legal or accounting services

Some of these providers may store or process data outside Australia.

Where we disclose personal information overseas, we take reasonable steps to ensure that recipients comply with Australian privacy laws or equivalent protections.

We will not sell or rent your personal information to third parties.

We may disclose information where required by law or to protect our legal rights.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and analyse website performance.

Cookies may collect information such as:

• Pages visited

• Time spent on the website

• Referring websites

• Device type and browser information

• Shopping cart activity

These technologies help us:

• Remember your preferences

• Enable website functionality

• Improve website performance

• Personalise advertising and marketing

Our website may use cookies provided by third-party services including:

• Shopify

• Google Analytics

• Meta (Facebook) Pixel

• Other marketing or analytics providers

You can control or disable cookies through your browser settings, however some website features may not function properly if cookies are disabled.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

Security measures may include:

• Secure Shopify hosting

• SSL encryption

• Secure payment gateways

• Restricted internal access to data

• Regular monitoring of our systems

While we take reasonable precautions, no method of transmission over the internet is completely secure.

Access and Correction of Personal Information

You have the right to request access to the personal information we hold about you.

You may also request corrections if your information is inaccurate, incomplete or outdated.

Requests can be made by contacting us at:

info@aboutspace.net.au

We will respond within a reasonable timeframe in accordance with Australian privacy law.

Marketing Communications

If you subscribe to our marketing communications, we may send you information about:

• New products

• Promotions and offers

• Events

• Industry content

• Updates about About Space

You can unsubscribe at any time using the unsubscribe link included in our emails.

Third Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites. We recommend reviewing their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology or business operations.

When updates occur, the revised policy will be posted on this page with an updated Effective Date.

We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns or complaints about this Privacy Policy or how we handle your personal information, please contact us:

About Space Pty Ltd

Email: info@aboutspace.net.au

Website: www.aboutspace.net.au

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).